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Classroom Media Support

Document Camera Troubleshooting

Problem

Solution

No picture from document camera Wait a few seconds, press desired source selector again
Press a different source, then press desired source again
Make sure video "Mute" is not selected
Check that the Document Camera Power is on
Make sure mirror is reflecting document surface
Lamp needs changing (Full-size, manual arm ONLY)
Cannot focus, camera will not focus properly To properly focus: Zoom in as far as possible on print or object, focus, then zoom out to desired distance
Image is too bright or dark, cannot see desired part of image because it is too bright or dark Adjust the manual iris on Document Camera
Image is OK on podium, projected image looks like disjointed boxes moving across the screen Change to a different source, like VCR or PC Laptop, then switch back to Doc Cam
Turn Doc Cam off, wait a moment, turn it back on

 

 
 
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