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Classroom Media Support

About Us

History

The Space Management Office on the University Of Wisconsin- Madison Campus has been installing and upgrading Instructional Technology in General Assignment classrooms since the early 1990's. As the amount and level of technology continued to grow, it became apparent that a dedicated support staff would be necessary. In 1996, a committee was formed to study this topic, and in February of 1997, issued a report entitled "A Plan for the Application of Technology in UW-Madison Instructional Facilities". This plan called for many improvements, including dividing the UW-Madison campus into six distinct technology "zones", with the technology focused in one building in each zone.  It also called for the hiring of a Classroom Media Support Specialist to be located in each of the zones.

Today

The first Classroom Media Support Specialists were hired in April of 1998, with much fanfare and rejoicing. In December of 1998, the North Zone Classroom Media Support Specialist was hired. To further assist instructors, this web site was created in April of 1999. In April, 2003 the 3rd Media Support Specialist was hired, creating the staff that exists today.

Future

As more and more classrooms are equipped with Instructional Technology, more Classroom Media Support Specialist will be added. There will eventually be 4 Media Specialists on campus, one for each of the North, South, East  and West zones. 

The Classroom Media Support Team

Mike Wood
Tom Wise 
Derek Dombrowski

Greg Minix

What We Do

The Mission of Classroom Media Support Specialists is to help the Instructor successfully use the Instructional Technology present in General Assignment classrooms. This includes (but is not limited to):

  • Organize and conduct Training Sessions prior to each semester to educate the Instructor on proper use of Instructional Technology in specific rooms.
  • Provide prompt and accurate emergency service to Instructors who need assistance in General Assignment classrooms.
  • Provide general day-to-day assistance to Instructors using the classrooms.
  • Provide one-on-one training and review for Instructors and users who request it.
  • Coordinate and perform routine maintenance and upgrades to Instructional Technology rooms.

What We Do Not Do

  • Classrooms on campus are divided into General Assignment or departmental classrooms. Classroom Media Support does not maintain or support departmental classrooms. Please refer to the Classroom List for a complete list of General Assignment classrooms that we support.
  • We are not the defunct "BAVI" department. We do not have any equipment for rental or checkout, nor can we operate the equipment for you on a daily basis.
  • We do not provide support for your computer. We will help you get your computer connected to the system, but we can not provide support for your computer.
  • We do not provide support for any equipment other than the Instructional Technology that we installed in the rooms. This can include, but is not limited to, computer hardware, department installed microphones, etc.
  • We have no part in the room scheduling process. The information provided in these pages is offered as a guide and resource to assist you in room scheduling. Please contact Office of Registrar, Curricular Services to schedule general assignment classrooms.
 
 
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