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News - Repairs -
Parking for Travelers
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Fleet Office Location
27 North Charter Street
Madison WI 53706
Drive to 30 North Mills Street, Madison 53706. Enter the parking
lot and proceed straight (West) across the lot until you arrive at the
Fleet and Service Garage. Visit the fleet staff inside to inquire
about parking. Parking for travelers requires a reservation for
parking in addition to a reservation for a vehicle. See the
"Parking" link above or at left.
Fiscal Year 2013 Rates
UW Car Fleet rates for Fiscal Year 2013 (July 1 2012 to June 30 2013) are
posted in the Rates page (see links at left or above). These rates
will take effect early on 05/01/2012 due to fuel costs far exceeding
budgeted amounts during Fiscal Year 2012.
DOA Central Fleet Rates Announcement
Effective 01/01/2012, Department of Administration Central Fleet
rates will have a per-mile charge and 'free miles' just like the UW
Madison Car Fleet, except DOA is offering 50 'free miles' per day.
Click here for the new DOA rate sheet.
How to become an authorized driver - see links above
(or at left, if you are logged in) for 'Driver Requirements' or 'FAQ'
REPAIRS - 24 Hour Call Center:
In Madison, during business hours dial 262-3555 to reach the UW Garage.
Garage staff will assist you in determining where, how, and when repair
work will occur. After hours or out of town repairs are managed by
a 24 hour call center company called Automotive Resources International
(ARI). To reach them, have the vehicle serial number available and
dial Car Fleet at either 2-1307 or toll free 888-777-7181. You
will be offered a touch tone menu system and pressing zero will direct
your call to ARI. ARI will only handle Car Fleet vehicles at this
Click here for a tutorial document on Delegation and Creating
The ability for travelers
to delegate to others the right to view and create reservations.
Log in and see the Profile tab to create or edit delegation rights.
Delegated users (when logged in) will see options in the View
Reservations Tab and the New Reservation Tab. Delegates may delete
their rights to see other people's information if they wish and
travelers can grant or delete delegated rights. Travelers who wish
to grant delegation rights must log in at least once to grant the
rights to their travel arranger(s). After that the travel arranger can view and create the
reservations. For now, delegated travel arrangers must be approved
drivers. In a future version, we may expand this capability
How to Check Availability, Reserve Cars, View History, Report Mileage
The above services and features along with other value-added content
are available to anyone with a Net ID after they log in first to the
Physical Plant portal and then select the Car Fleet tab. Click the 'Login' link at top right on this page
(scroll all the way up...) for more details.